There is no set pattern or guide when it comes to staff augmentation and IT consulting. Staff augmentation refers to the process of hiring external or niches IT staff to meet the IT requirements of an organization. The practice uses an outsourcing strategy to acquire the desired level of expertise and talent to meet project deadlines and submissions. These outsourcing practices augment the staffing capabilities through temporary external personnel.
Under this model, you hire a highly skilled task force or resources for the long or short term on a contractual basis to seek their IT consulting services or expertise. The basic principle or rule of thumb for staff augmentation is to hire experts, which your in-house resources lack, to have flexibility in the project. It also caters to individual business objectives and strategies. Let’s now see what the types of staffing models are.
Types of Staff Augmentation
There are primarily three types of staffing strategies.
- Commodity: This staffing framework does not particularly cater to the IT objectives of an organization. It allows hiring a reliable workforce or resources to perform various tasks such as manual labor, warehouse duties, retail, event management, etc.
- Skill-based staffing: As the name suggests, this technique applies to the skills required for different types of work within an organization that requires some skill or experience. It includes clerical work, data processing, transcription, content writing, or basic copywriting.
- Highly skilled: It is the type of staffing process in big organizations or tech companies that hire highly skilled experts and experienced resources to perform highly technical IT-related tasks. It includes brand designers, software developers, DevOps engineers, etc.
Apart from these types, we can also divide resource augmentation into short and long-term solutions. They define the need of the project. Here are the types of successful staffing.
- Short-term staffing: It is used for a skilled task force or resources hired for special or short-term projects and then relieved when the project completes. Short-term augmentation is useful when your in-house resources are not available for the project, or you do not possess the talent and expertise for the project.
- Long-term staffing: The technique is particularly useful for cost-effectiveness. It cuts out the operational cost and gaps for filling the skill gap for long-term projects. When organizations struggle to find the right fix for a long-term project and cannot find the perfect candidate in a timely manner, they proceed to long-term augmentation. The projects may run for years depending on the need of the organization.
How Does Staff Augmentation Work?
Due to technological advancement and outsourcing and external hiring have become a staple in different organizations and industries worldwide. It is particularly revolutionary to the IT world but has a scope far beyond technical bounds. Hiring the right talent in the event of unprecedented project submission, aggressive project deadlines, requirements, and monetary constraints is the perfect solution. It also gives you a competitive edge by acquiring the best talent at a lower price than an in-house resource. To understand the process, we have to understand and follow these steps:
Step 1: Need identification
Before the hiring begins, do a need analysis to determine the organizational, project, and strategic needs for third-party services. Identify where your needs and project specifications or requirements lie. What expertise and specialization does your organization seek for a specific project, and how could your team benefit from third-party services? Map out your needs and reasons for wanting to augment your staff.
Step 3: Find The Right Talent
In the next step, you must carefully and smartly search for the right resource to fill the operational or staffing gap. You can do this part yourself if you are highly meticulous and particular about your requirements. Or you can let outsourcing agencies take care of the hiring process for you. It will be time-saving, cost-effective, and resource-saving too.
Step 3: Go Through The Onboarding Process
It is the last step of IT staff augmentation, where you begin the onboarding process after finding the perfect candidate to do the job. A successful onboarding process helps smooth integration of the new resource with the existing work culture and project.
There are many benefits of staffing techniques and outsourcing, such as landing the perfect resource for your project, saving operational costs, saving time on the recruitment process, and many more. You can now augment your staff based on your organizational and business needs.