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Why are hotel amenities so significant?

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Hotel amenities and services are what separate you from the competition and how you can leave an impact on your customer. With this in mind, it is important to make the right decisions around what amenities you have at your hotel and in your rooms. How much you have to charge? What will you add on? What should be complementary?

A recent study has shown that hotels in marina Dubai always send mystery guests to check if everything is clean. Hotels that reflect their services with their design, cleanliness, and amenities always have the greatest brand value and awareness. Think of the qualities you want your hotel to be perceived:

  • Comfort and convenience
  • Affordable quality
  • Family place to be
  • Touristic place
  • Luxurious

List out the qualities you want your hotel to be perceived as, make sure they are well aligned with the amenities you are providing. That way you make sure that the guests you attract will be more likely to give a positive review.  Giving your guests an exceptional experience not only gives you the chance to gain them as regulars, but they can also talk about your hotel to other friends and family.  Some of the top hotels in Dubai prioritize their amenities to maintain a successful property.

Amenities found in hotels:

  • Electronics: Guests booking a room would like to have a nice TV, a microwave, and a refrigerator which they might not use, but you don’t want any guest saying “they don’t have a microwave at this hotel!”
  • Appliances: Towels, Soap, Shampoo, Toothbrush, Slippers, Hair drier, Bathrobe, Phone chargers would be a plus as well, nothing extra but again, if a guest comes in and needs any and gets his request rejected, it could lead to a bad experience.
  • Pool and Spa: Most guests go to hotels to relax, whether it’s to relax from a tiring day at work, or a peaceful getaway. Having a pool with a nice spa, sauna, and steam is a great way to cool off and enjoy the perfect getaway.
  • Gym: Guests sometimes like to maintain a healthy lifestyle and it would be great to have a gym experience at their stay.
  • Food & Beverage: A great way to keep a good image in your customers mind is having a great meal with mouth-watering drinks.
  • Room packages: Having room packages that suit customers’ needs is necessary; whether they would like to have single or double beds, whether they would like a spacious room or just a small room, whether they would like a jaccuzi in the room or a bath tub not a standing shower. Even a spacious room is suitable for families; it can include a kids friendly area which would be great for families. All these options are good to have to provide the customer with whatever they need to elevate their experience staying at your hotel.

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