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QuickBooks Error 3371: What Are The Things You Should Know?

For several decades, QuickBooks’ unmatched accounting software has sparked a revolution in the business and accounting fields. It has established roots all over the world and has significantly boosted productivity and efficiency. Comparing QuickBooks to the plethora of other accounting tools available to business owners all over the world, it is clear that QuickBooks is at the top. However, we must take into account the extensive list of technical hiccups and complexities when evaluating the product. The critical QuickBooks error 3371 with status code 11118 is one of these faults. You could encounter particular difficulties and symptoms when launching the QuickBooks software that point to the emergence of this error code.

The Definition Of QB Error Code 3371

Changing the desktop configuration or starting to set up the QuickBooks company file for the first time are the two situations when the QuickBooks error code 3371 is most likely to appear. The Entitlement DataStore.ecml file being damaged is another apparent source of this problem. Due to the license properties, it holds for the QuickBooks Desktop software, this file is crucial. This error code may appear as any number of different error messages, such as the one below:

[Error 3371, StatusCode -11118]: QuickBooks could not load the licence data. 

When the software licence is invalid, any one of these error messages may show. When you click OK, a second error—”QuickBooks fatal Error”—will appear on the screen in addition to the dialogue box with the error message. Simply press the OK button once more to close the error box window.

Indications Of QuickBooks Error Code 3371

One can easily identify the error when they are familiar with the early signs of the error. Here are some of them.

  • You frequently get freezing or hanging problems with your system.
  • QuickBooks always crashes when you try to open it.
  • It would be an indication of QuickBooks problem 3371 if you were informed about a suspicious HTML file.
  • One of the signs can also be users being unable to open the company file in QuickBooks.
  • This issue can also be noticed while copying data from the C: drive to a new hard drive.

The Triggers For QB Error Message 3371

The creator of QuickBooks, Intuit, has mandated that users keep their licence on the hard drive. But on the off event that information is lost, a file is corrupted, missing, or licence data is damaged, users are likely to get this QuickBooks issue. Additionally, the issue may happen when you copy the files to the C:/ drive. This would necessitate erasing the entitlement file and entering the licensing data again.

  • One of the main causes can be error code 80029c4a.
  • Error 3371 might be caused by a number of things, one of which could be a missing Qbregistration.dat file. The licensing data is typically kept in the installation file on the hard disc, thus if this file is damaged, you might have this kind of error.
  • Performance problems exist with the QuickBooks Desktop application.
  • This error may also appear if your connection to the QuickBooks data file is lost.
  • problems while trying to print, email, or save a PDF in QuickBooks Desktop.
  • Windows components may remain out of date if a Windows update installation is incomplete or fails. In turn, this can lead to QuickBooks Error 3371.
  • This problem may be caused by the QuickBooks Crash com error.
  • If the QuickBooks stopped operating fault occurs, error 3371 may result.
  • damaged Windows OS-related MSXML component, which is required for QuickBooks desktop. It is one of the most crucial Microsoft parts that is required for the system to function. Accessing QuickBooks becomes challenging if this file is corrupted.
  • interruptions brought on by the anti-virus software on your computer.


  • Ensure that Windows OS is updated to the most recent version available.
  • If the issue still occurs, a faulty Windows operating system may be to blame.
  • If they open the file before saving it, customers of Right Networks and QuickBooks Enterprise with WebConnect could run into this problem. In that case, saving the company file is required before importing the.QBO file.

Possible Fixing Ways For Accounting Software Error Messages

Here are some of the easy ways that a user can apply when they are facing issues with the QB 3371.

Solution One: Closing All The Running Programs In The Background

  • First, be careful to shut off the QuickBooks desktop application.
  • Then end all active QuickBooks processes.
  • By pressing the Win + R keys simultaneously, you can open the Run window.
  • After that, enter C:ProgramDataIntuitEntitlement Client v8 (or v6) in the Run window and then click OK.
  • You must now press Ctrl, Shift, and Esc at the same time to launch the Task manager.
  • Now look for the QBW32.EXE process under the processes tab.
  • Select the process, then click End Task.
  • Open the QuickBooks company file, delete the EntitlementDataStore.ecml file, and then register the programme.

Solution Two: Remove The ECML File

By deleting the Entitlement file, you can solve this mistake in yet another simple manner (ECML). The Intuit folder contains this file. Follow the detailed instructions below:

  • To begin, you must simultaneously press the Windows and R keys.
  • The Run window will then show up on the screen.
  • The Run window then asks you to type C:ProgramDataIntuitEntitlement Clientv8.
  • The next action is to access the Window explorer by hitting the Win + E keys simultaneously.
  • Then, search for the ECML file. Once you’ve located the file, right-click on it and choose Delete from the menu that appears.
  • After finishing the previous step, shut the window.
  • Finally, launch the QuickBooks programme and re-register the item.
  • You can proceed now. Verify to see if the error’s roots were cut off.

Solution Three: Changing The Filename Of The Entitlement File

If You Use Windows XP:

  • Select the Run box and click the Start tab to get going.
  • Now type Entitlement DataStore.ecml file: Documents and Settings AllUsersApplication DataIntuitEntitlemeny Clientv2” into the Run Box.
  • Next, press the OK button.
  • The Entitlementdatastore.ecml file also needs to be renamed.

If You Use Windows 7 Or 8

  • Get C:ProgramDataIntuitEntitlement Clientv* by navigating there.
  • The Entitlement file needs to be renamed next.
  • Open QuickBooks right now. A new file will be created automatically by the software.

The following step is to follow the instructions below to unhide the application data folder:

  • To get search choices, go to Computer > Select Organise > Choose Folder.
  • Select Hidden files and folders from the menu.
  • Open QuickBooks after that to see if the error happened.

If You Use Windows 10 Or 11

  • To access the Control Panel, you must first right-click on the Start tab and then select it.
  • After that, select File Explorer Options under Appearance and Personalization.
  • Then go over to the View tab.
  • To show hidden files, folders, and drives, you must then alter the Hidden files and folders setting.
  • Alternatively, you can deselect the option to Hide protected operating system files.
  • After correctly completing the steps shown above, you must click Apply and then press the OK button.

Solution Four: Updating The Windows

  • Start by selecting the Check for updates option from the Windows Start menu.
  • Reinstalling QuickBooks Desktop is the next step, so do that.
  • Refresh QuickBooks desktop as well.

Solution Five: Clearing Junk Files

  • Start by choosing This PC in the File Explorer (accessed by pressing Win + E simultaneously).
  • Next, select Properties.
  • Click on the Disk Cleanup tab after that.
  • Select “Clean System Files” from the menu.
  • Finally, select the Delete Files option after clicking the OK tab.


One can understand that there are numerous ways that one can start fixing the QB error code 3371. One has to be patient enough to acquire these levels. We hope that this article was somewhat helpful to you. We have an extremely professionally trained group ready to help you in these matters. We suggest that you apply the above steps very cautiously. 

Ahsan Khan
Ahsan Khan
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