It’s not the best scenario when the brother printer is offline Windows 10 continues to occur regularly. Before beginning the troubleshooting procedures, you must ensure that the printer and your computer/laptop are connected via the same WiFi.
If you find this, you must confirm whether your printer is operating in offline mode or not. To check this, go to the settings, navigate to Devices, and choose the scanners and printers. Select your printer and open the queue. Make sure that ‘Use offline printer isn’t selected, but If it is, then remove it. This should solve Brother printer is offline issue of your brother in Windows 10 problem. If not, keep reading to rid yourself of this issue.
Take these actions before troubleshooting Brother Printer’s offline status.
If your printer’s brother says it is offline, there are instances where it can be solved. So, before trying the methods to troubleshoot your printer’s brother printer, you should try these simple steps to fix the offline printer issue.
Verify that the printer is turned on or off
- If you cannot switch the printer on, ensure it’s connected to a power source and has the power plug on.
- If you’re seeing no screen at all on the Brother printer, then it could be not working. Your printer may remain in sleep mode. Get your printer up, and turn it on once it has moved into sleep mode.
- Sometimes, the printer is running but displays because of a mistake. In this case, you should check your LCD for issues such as paper jams or low ink levels. You must fix the error that caused the problem.
Verify whether the printer used by the brother is the default printer or not
- Use the Windows and R keys simultaneously on the keyboard to launch the ‘Run’ menu and access the Control Panel by pressing “enter.”
- Select ‘Hardware and Audio Then go to “Devices and Printers
- Make sure the printer of your brother has the green checkmark beside it.
Verify the connection between the printer and the system
- If you connect the printer using an Ethernet cable, then make sure the cable is connected to the router and the printer. Create a network configuration page for reference if you need an IP address.
- In the event of a USB cable, be sure that it is properly connected. If you believe there’s a problem with the USB cable, you could connect it directly rather than using the hub.
- You can use the page for network configuration for an IP address for wireless connections.
Eliminate the printing jobs currently in use
- To accomplish it, click on your Brother printer’s icon and open what’s printed.
- Click on ‘cancel all documents.
- If the option to cancel All Documents is gray, you must choose Open as Administrator. Log in with your admin password, select ‘Yes,’ then choose ‘Cancel all documents.”
Change status of printer offline to online
- If the printer’s status is offline, you should bring it online to fix the problem.
- Right-click the icon for the printer, then click see how it’s printing.
- If it shows “use printer offline,” you can open the printer as an administrator, Enter your password, and change it to ‘use your printer online.
- If it shows “paused,” follow the steps mentioned above to change it to be online quickly
Find out whether there is an issue with the paper or not.
- Verify the rollers to see if there’s any paper stuck or not. If there is, then wash it with care.
- To accomplish this, switch the printer off on your brother and lift it to remove the rollers for paper.
- Clean them using a damp cloth, and then let them dry before you put them back into the printer
- After it has been cleaned, then put it back in place and try one test print to check whether the issue is fixed or not.
The above strategies will assist you in switching your printer from offline to online without troubleshooting techniques. But if these methods were ineffective and your printer is still offline, there’s no need to fret. Try one of the methods below to resolve the printer’s offline error. These methods are provided below to help you.
Resolve Brother printer problem in Windows 10 that is offline.
If you continue experiencing Brother Printer offline in Windows 10 error, you could try the following solutions to resolve the issue.
Step 1: Examine the print status.
- Please turn off the printer, then bring it back on.
- Use Windows + I keys to access the settings
- Click on the ‘Devices’ tab, and then choose ‘Devices ‘ and Printers’ from the settings.
- Select the menu drop-down and select “see what’s printing.”
- When you notice a grey symbol with no tick mark, you can right-click it
- You have to select “Set as default printer.”
- If you notice an asterisk on the right side of pause printing or use offline printing
- Print to check whether Brother Printer offline Windows 10 is available or not.
Step 2: Install the most up-to-date drivers.
- Start by opening devices, then visit the printer.
- Choose “add printer,” and then when the dialog box appears, you can click on the ‘add a printer, and choose the Brother printer.
- In the drop-down menu, select an option for printing.
- The driver can be downloaded from the CD that was supplied with the printer or through the website of their official site.
- Choose the printer and install the most current drivers that work with the printer.
- Click “Finish” when it’s completed. Run the test print
Step 3: Verify the printer’s network connection.
- Please turn off your printer, then turn it on and wait some time to allow it to reach the state of readiness.
- The next step is – If your printer has been connected to the aid of a USB cable, make sure it is properly connected and that there isn’t any issue with the USB port.
- If you have a wired connection, then be sure you are connected to the Ethernet port is properly connected to the printer and that the router is in good condition.
- If you use a wireless connection, ensure that your internet connection is in use.
- After you have checked everything, you can try the test print.
If you’re struggling to resolve your brother’s printer offline on Windows 10, don’t hesitate to reach out to us; our Brother printer support specialists can assist you most efficiently.
